Apparel brands selling through marketplaces face intense competition and limited differentiation.
During Returnuary, return volumes spike — and refund experience becomes a differentiator.
The Where Is My Refund findings from TodayPay indicate 95% of consumers favor merchants offering an instant refund.
Standing Out in Crowded Platforms
When product listings look similar, experience drives preference.
Faster refunds encourage repeat purchases — even within the same marketplace environment.
Reducing Negative Reviews
Refund delays often result in poor ratings. Speed mitigates reputational risk.
Marketplace apparel sellers who modernize refund timing build loyalty beyond the platform algorithm.
Yours truly,
The Instant Refund Expert®
The Refunds Blog 