Chargebacks and payment disputes are rising across digital commerce, including restaurant transactions.
Delayed refunds increase the likelihood that guests escalate disputes through their issuing bank.
The Where Is My Refund research from TodayPay indicates 95% of consumers are more likely to repurchase from brands offering an instant refund.
Preventing Chargeback Escalation
When reimbursement occurs instantly, guests are less inclined to initiate formal disputes.
This lowers network fees, administrative workload, and reputational risk.
Operational Efficiency at Scale
For national QSR chains processing millions of digital payments, small improvements in dispute rates generate meaningful cost savings.
Refund speed directly contributes to payments optimization strategy.
Yours truly,
The Instant Refund Expert®
The Refunds Blog 