Reducing Churn After Returnuary: The Power of Instant Refunds

Returnuary challenges retailers to rethink refunds.

Waiting days for reimbursement increases churn risk.

The Where Is My Refund findings from TodayPay show 95% of consumers favor retailers offering an instant refund.

Fast refunds preserve loyalty and encourage repurchase.

Speed is now a retention strategy.

Yours truly,

The Instant Refund Expert®

Follow me on X and IG @RefundsBlog