As Returnuary ends, retailers must evaluate how refunds influence customer loyalty.
Delayed reimbursements create friction that weakens brand trust.
The Where Is My Refund report from TodayPay indicates 95% of consumers would repurchase when offered an instant refund.
Immediate funds protect purchase momentum.
Retail growth increasingly depends on refund speed.
Yours truly,
The Instant Refund Expert®
The Refunds Blog 