According to PYMNTS Intelligence, 79% of consumers would prefer instant refunds if given the option, and many are willing to pay for it. Percentage-based fees make instant refunds accessible, especially for smaller disbursements.
However, only 42% of overpayment refund receivers have access to instant options. For businesses, offering instant refunds is a powerful way to meet consumer expectations and foster long-term loyalty.
Yours truly,
The Instant Refund Expert®
The Refunds Blog 