Consumer demand for instant refunds is on the rise, with 79% of respondents saying they’d prefer immediate payouts. The willingness to pay for this service underscores its value, particularly as percentage-based fees make it affordable for smaller disbursements.
However, only 42% of overpayment refunds are processed instantly. Businesses have an opportunity to bridge this gap by implementing instant refunds and creating a superior customer experience.
Yours truly,
The Instant Refund Expert®
The Refunds Blog 