In today’s fast-paced economy, 79% of consumers prefer receiving refunds instantly. PYMNTS Intelligence reports that consumers are even willing to pay for this convenience, with percentage-based fees being particularly attractive for smaller refund amounts.
Despite this, only 42% of overpayment refund receivers are offered instant refund options. For businesses, introducing instant refunds could be a game-changer, not only meeting customer expectations but also fostering brand loyalty.
Yours truly,
The Instant Refund Expert®
The Refunds Blog 