Consumers value speed, particularly when it comes to refunds. PYMNTS Intelligence reveals that 79% of consumers would choose instant refunds if available, with many willing to pay a fee for this convenience.
Despite this, only 42% of overpayment refund receivers have instant payout options. Businesses that offer instant refunds can meet customer expectations and differentiate themselves.
Quick refunds foster loyalty and demonstrate a commitment to customer convenience. In today’s market, instant refunds are essential for success.
Yours truly,
The Instant Refund Expert®
The Refunds Blog 